At Amiya Naturals, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your product, you may return it within 14 days of the delivery date, subject to the following conditions:
The product must be unused, unopened, and in its original packaging.
The original receipt or proof of purchase is required for all returns.
Only products purchased directly from www.amiyanaturals.com will be eligible for return.
Products marked as non-returnable or final sale.
Gift cards and promotional items.
Once we receive your returned product and verify its condition, we will process your refund within 7–10 business days. Refunds will be issued in the original form of payment used for the purchase.
Shipping and handling charges are non-refundable.
For any products received as part of a promotion, only the amount paid will be refunded, not the full retail value of the product.
We do not offer direct exchanges. If you wish to exchange a product, please return the original item following the return process and place a new order for the desired product.
Contact our customer service team at support@mayinbrands.com to initiate a return. Include your order number and the reason for the return.
Our team will provide you with a return authorization number and instructions on how to send the product back to us.
Pack the item securely and include the original receipt or proof of purchase.
Ship the product to the address provided by our customer service team. Please note that you are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
If you have any questions or concerns about our return and refund policy, please reach out to our customer service team at support@mayinbrands.com.
